Privacy Policy

At Auto China Global (“we,” “us,” or “our”), accessible from AutoChina.Global, we are committed to protecting the privacy and security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage in vehicle export transactions with us.

Please read this policy carefully. By using our website or services, you consent to the data practices described herein.

Who We Are

Company Name: Auto China Global
Website: https://autochina.global
Contact Email: [email protected]
Business Type: International automotive export company specializing in new vehicles from China
Founded: 2008 (Global Export Operations Since 2016)
Registered Address: [Insert Full Business Address, China]

Information We Collect

Personal and Business Data You Provide

We collect information you voluntarily provide when you:

• Submit an inquiry or request a quotation via our website
• Register as a dealer, distributor, or fleet partner
• Place an order for vehicle export
• Communicate with our sales or support team via email or phone
• Subscribe to our newsletter or marketing communications
• Participate in surveys, promotions, or business events

Types of data collected may include:

• Identity Data: Full name, job title, business role
• Contact Data: Business email, phone number, company address, shipping port details
• Business Verification Data: Company registration number, tax ID, import/export license, dealer credentials
• Transaction Data: Vehicle preferences, order history, payment records, shipping instructions
• Technical Data: IP address, browser type, device information, pages visited (via cookies and analytics)
• Communication Data: Records of correspondence, meeting notes, contract negotiations

Automatically Collected Data

When you visit AutoChina.Global, we may automatically collect certain information about your device and browsing activity using cookies, web beacons, and similar technologies:

• IP address and geographic location (country/region level)
• Browser type, version, and operating system
• Referring website and navigation paths through our Site
• Time and date of visits, pages viewed, and time spent on pages
• Clickstream data and interaction with website features

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Service Fulfillment: Processing inquiries, preparing quotations, managing orders, coordinating vehicle preparation, inspection, shipping, and delivery
• Communication: Responding to your requests, providing order updates, sending important notices about our services
• Business Verification: Conducting due diligence on dealers, distributors, and corporate clients to ensure compliance with international trade regulations
• Payment Processing: Facilitating secure transactions through authorized payment providers (we do not store full credit card details)
• Logistics Coordination: Sharing necessary information with freight forwarders, customs brokers, and shipping lines to deliver your vehicles
• Legal Compliance: Meeting obligations under Chinese export law, international trade regulations, anti-money laundering (AML) requirements, and sanctions screening
• Website Improvement: Analyzing usage patterns to enhance user experience, optimize content, and develop new features
• Marketing (with consent): Sending promotional materials, product updates, or industry insights to subscribers who have opted in

Legal Basis for Processing (GDPR Compliance)

For clients in the European Economic Area (EEA) or other jurisdictions with similar data protection laws, we process your personal data based on:

• Contractual Necessity: Processing required to fulfill our export services agreement with you
• Legitimate Interests: Fraud prevention, network security, business development, and service improvement
• Legal Obligation: Compliance with Chinese export regulations, international trade laws, and financial reporting requirements
• Consent: For marketing communications or optional data collection activities (you may withdraw consent at any time)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on AutoChina.Global:

• Essential Cookies: Required for website functionality, security, and access to secure areas
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
• Functional Cookies: Remember your preferences, such as language or region selection
• Marketing Cookies: Track your browsing activity to deliver relevant content and measure campaign effectiveness

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Cookie Duration Examples:

• Session cookies: Expire when you close your browser
• Preference cookies: Last up to 1 year
• Analytics cookies: Typically 24 months (subject to provider policy)

Who We Share Your Data With

We may share your information with trusted third parties solely to facilitate your vehicle export transaction or comply with legal obligations:

• Logistics Partners: Freight forwarders, shipping lines, customs brokers, and warehousing providers involved in transporting your vehicles
• Payment Processors: Authorized financial institutions and payment gateways to process transactions securely
• Verification Services: Third-party providers for business identity verification, sanctions screening, or fraud prevention
• Professional Advisors: Legal counsel, auditors, or consultants bound by confidentiality obligations
• Government Authorities: When required by Chinese law, international trade regulations, customs authorities, or court orders
• Manufacturer Partners: Vehicle manufacturers for order fulfillment, warranty registration, or technical support (only with your consent or as necessary for contract performance)

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

International Data Transfers

As a global export company, your data may be transferred to and processed in countries outside your own, including the People’s Republic of China, where our operations are based. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses (SCCs) approved by relevant data protection authorities
• Binding Corporate Rules (where applicable)
• Compliance with applicable international data transfer frameworks

By providing your information, you acknowledge and consent to these international transfers.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law:

• Inquiry Data: Retained for 3 years from last contact for follow-up opportunities
• Client/Dealer Records: Retained for 7 years after the last transaction to comply with Chinese commercial law and international trade documentation requirements
• Financial Records: Retained for 10 years per Chinese tax and accounting regulations
• Marketing Preferences: Retained until you unsubscribe or request deletion
• Website Analytics Data: Aggregated and anonymized data may be retained indefinitely for trend analysis

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure (“Right to be Forgotten”): Request deletion of your data, subject to legal retention obligations
• Restriction of Processing: Request limitation on how we use your data in certain circumstances
• Data Portability: Request transfer of your data to another service provider in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Withdraw previously given consent at any time (without affecting prior lawful processing)

To exercise any of these rights, please contact us at [email protected]. We will respond to legitimate requests within 30 days, subject to verification of your identity.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction:

• Encryption of sensitive data in transit (SSL/TLS) and at rest
• Access controls and authentication protocols for internal systems
• Regular security assessments and staff training on data protection
• Secure contracts with third-party processors requiring equivalent safeguards

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

Children’s Privacy

Our services are directed to businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately for deletion.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The “Effective Date” at the top of this page will indicate when revisions were last made.

We encourage you to review this policy regularly. Continued use of our website or services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]
Website: https://autochina.global
Response Time: We aim to respond to all privacy inquiries within 5 business days.

Additional Disclosures for Specific Regions

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act. We do not “sell” personal information as defined by CCPA. To exercise your California privacy rights, contact us at the email above with “California Privacy Request” in the subject line.

EEA/UK Residents (GDPR)

You have the right to lodge a complaint with your local data protection authority if you believe our processing violates applicable law. However, we encourage you to contact us first to resolve any concerns.

Other Jurisdictions

We comply with applicable data protection laws in all regions where we operate. If your jurisdiction provides additional privacy rights, we will honor them in accordance with local regulations.